To succeed with AI, study people

While companies are busy rolling out AI tools and strategies, employees and customers are forming their own relationships with AI – relationships most leaders don’t see. Drawing on global research, new behavioral patterns, and her own experience operationalizing AI at scale, Linda Leopold shows why AI success has more to do with people than technology.

Audiences walk away with:

  • A human-centered lens for AI leadership

  • Practical communication approaches for navigating AI’s benefits and risks

  • Tools for understanding real employee and customer AI behavior

Keynotes

Responsible AI in practice

Responsible AI has moved from nice-to-have to board-level priority. But what does it look like in practice? Drawing from seven years of implementing Responsible AI, Linda Leopold reveals what makes it work – and why policies alone will never be enough.

Audiences walk away with:

  • Understanding why Responsible AI is good for business, not just compliance

  • A framework for combining governance with culture-building

  • Practical methods for making Responsible AI concrete and actionable

AI for leaders

This session is for leaders navigating AI transformation. (In other words: ALL leaders today.)

You may not think of yourself as an “AI leader” – but if you are leading people through this shift, Linda Leopold argues you already are. And it comes with challenges unlike any leadership context before.

AI is not like other technological shifts. The pace is faster, the stakes are higher, and the emotional reactions stronger. Linda paints a clear picture of the forces shaping AI development and adoption today, and what they mean for leaders specifically.

Audiences walk away with:

  • A sharper understanding of what AI-era leadership demands, and both the mindset and the methods for leading others through the transition and applying AI in your own leadership